Banteng 69 takes your privacy seriously. This policy explains what data we collect, how we use it, who can access it, and your rights as a member to control your own personal information.
Six core principles that define how we handle the personal data of Malaysia members
A summary of personal data, the purposes for collection, and the applicable legal basis
Marketing data is only processed if you have given your explicit consent. You may withdraw this consent at any time through your Banteng 69 account settings.
Banteng 69 collects two main categories of information: information you provide directly to us, and information collected automatically when you use the platform.
Information you provide directly:
Automatically collected information:
Personal data collected by Banteng 69 is used for the following purposes:
Banteng 69 does not sell or commercialise members' personal data to any third party. However, we may share your personal data in the following limited circumstances:
Banteng 69 continually invests in security infrastructure to protect members' personal data. The security measures we have in place include:
While Banteng 69 takes all reasonable steps to protect your data, no digital security system can be guaranteed 100% secure. You also play an important role in keeping your account safe — protect your password and never share your login credentials with anyone.
Banteng 69 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the Banteng 69 platform. For guidance on managing cookies, refer to the documentation for your web browser.
Under the Malaysian Personal Data Protection Act (PDPA) 2010 and international privacy principles, you as a Banteng 69 member have the following rights regarding your personal data:
Banteng 69 retains your personal data for as long as your account remains active and for any period required after account closure, in accordance with legal and business obligations:
If you have any questions or concerns, or wish to exercise your privacy rights regarding personal data held by Banteng 69, please contact us through the following channels:
The Banteng 69 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. All new registrations go through a strict age verification process.
If Banteng 69 becomes aware that we have unknowingly collected personal data from a minor, we will take immediate steps to delete that information and close the account in question. Any associated balance will be placed on hold while an investigation is conducted.
Banteng 69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or platform improvements.
When we make material changes to this policy, Banteng 69 will notify you via an in-platform notification or your registered email at least 7 days before the changes take effect. Your continued use of the Banteng 69 platform after such notice constitutes acceptance of the updated terms.
We encourage you to review this Privacy Policy page periodically. The date of the most recent amendment is always displayed at the top of this document for your reference.
You have full control over your personal data — here are the rights available to you
In today's digital world, data privacy is no longer something that can be taken lightly. When you register an account on any online platform — including Banteng 69 — you are entrusting it with your personal information. That trust is not something Banteng 69 takes for granted. This privacy policy is more than a formal document — it is our commitment to every member about how we handle the information you provide to us.
There are very practical reasons behind the collection of personal data at Banteng 69. Without your name and email, we cannot create an account you can securely log in and out of. Without your eWallet account details, we cannot process your Touch 'n Go or GrabPay deposits within 30 seconds. Without transaction records, we cannot fairly resolve disputes should any issue arise.
Every piece of data Banteng 69 collects serves a specific, concrete purpose directly tied to delivering our services to you. We do not collect data for the sake of it — we collect it because the platform needs it to work the way you expect.
Financial data is among the most sensitive information you share with Banteng 69. When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX through Maybank2u and CIMB Clicks, your transaction details are transmitted through channels encrypted with 256-bit SSL. This means that even if someone were to intercept the communication, all they would receive is unreadable data.
Banteng 69 does not store your bank account numbers or online banking passwords. All payment processing is handled directly by the relevant payment providers. We only retain transaction records — amount, date, time, and status — as required for account management and legal compliance.
One way Banteng 69 uses your usage data that you may not expect is for our responsible gaming programme. Our systems monitor usage patterns to identify signals that may indicate a member is experiencing gambling-related issues — such as a sudden increase in bet amounts, unusually long play sessions, or irregular deposit patterns.
When such patterns are detected, the banteng 69 team may reach out to the member concerned to offer information on responsible gaming tools such as deposit limits, session time limits or self-exclusion. This is not about tracking you or intruding on your privacy — rather, it reflects banteng 69's commitment to member well-being that goes beyond simply providing a gaming platform.
Many Banteng 69 members are unaware that they have strong legal rights over their personal data under the Malaysian Personal Data Protection Act (PDPA) 2010. You can request to view all data we hold about you, ask for corrections if any information is inaccurate, or in certain circumstances, request that we delete your data.
Exercising these rights at Banteng 69 is straightforward. Simply send an email to support@banteng69.biz stating what you need, and our team will process your request within 30 days. There is no need to hire a lawyer or fill out lengthy forms — a clear, concise message is all it takes.
Cookies on banteng 69 are not spying tools — they are technology that allows the platform to remember your settings, maintain your login session and ensure security features work correctly. Imagine having to log in again every time you navigate to a new page on banteng 69 — that is exactly what would happen without session cookies. Or imagine if the platform could not detect suspicious login attempts because there were no security cookies — your account would be far more vulnerable to unauthorised access.
The analytics and functional cookies used by Banteng 69 are there to improve your experience — not to be sold to advertisers or shared with third parties without your consent. You always have the option to manage these optional cookies through your web browser settings at any time.
The privacy policy at Banteng 69 is not a static document — it is updated whenever our privacy practices change or when relevant laws are revised. Each time we make significant changes, we will notify you in advance by email or via an in-platform notification.
Trust is the foundation of the relationship between Banteng 69 and its members. Without the confidence that your data is handled responsibly, there is no reason to use our platform. That is why privacy at Banteng 69 is not just a department or a document — it is a core value embedded in every decision we make about how this platform is designed and operated.
If at any point you are unclear about how Banteng 69 handles your personal data, do not hesitate to reach out. Our Malay-speaking support team is available 24 hours a day, 7 days a week — and all privacy-related queries are always taken seriously and treated with respect.
Banteng 69 is committed to the well-being of every member
Your personal data is protected with 256-bit SSL encryption. Register for free, deposit using your Malaysian eWallet, and enjoy a welcome bonus of up to RM 1,000.